Frequently Asked Questions
Q: What strengths do you carry for juice?
A: For bottled juices in TRADITIONAL NICOTINES, we offer 0, 3, 6, and 12mg. In SALT NICOTINES, we offer 10, 15, and 20mg
For Vuse/Vype, we offer 18mg
For STLTH, we offer 0mg and 20mg
For our fully disposables, we offer 20mg.
Q: I don't like my flavour of juice, can I return it?
A: No. We do not currently offer buyer's remorse returns. We do not exchange juice, coils, tanks, or batteries under any circumstance after opening/use. Feel free to call our O'Brien location and ask at (249) 506-0009.
Q: Do you sell Juul?
A: We currently do not offer any Juul products. However, we do currently offer our Juul exchange program. This means, you bring in your Juul device and we will give you a STLTH or Vuse device for free. Come talk to us in person for further details.
Q: Do you sell disposables?
A: Yes. We currently offer Ghost and MOFO JUMBO, with a range of over 20 flavours.
Q: Are you pet friendly?
A: Yes! We'd love to meet your dog, cat, lizard, whatever! We keep a bag of dog treats on site for any stray pets we have the pleasure of meeting.
Q: What is your Covid Policy?
A: Please click here for information on changes to our shopping experience due to Covid-19.
Q: My device isn't working! What do I do?
A: Please call us at 249-506-0009. Device returns vary on a case-by-case basis. However, returns and exchanges must be completed by 30 days of the initial purchase.