Frequently Asked Questions - Updated on 2022-04-30
Q: What strengths do you carry for juice?
A: For bottled juices in TRADITIONAL NICOTINES, we offer 0, 3, 6, and 12mg. In SALT NICOTINES, we offer 10, 15, and 20mg
For Vuse/Vype, we offer 18mg
For STLTH and STLTH Compatible, we offer 0mg and 20mg
For our fully disposables, we offer 20mg.
Q: I don't like my flavor of juice, can I return it?
A: No. We do not currently offer buyer's remorse returns. Feel free to call our O'Brien location and ask at (249) 506-0009.
Q: Do you sell Juul?
A: We currently do not offer any Juul products. However, we do offer our Juul Exchange Program. This means, you bring in your Juul device and we will give you a STLTH or Vuse device for free. Come talk to us in person for further details.
Q: Do you sell disposables?
A: Yes. We currently offer Ghost XL, Ghost MEGA, RAGE, Vice, ALLO, and ENVI Boost.
Q: Do you deliver?
A: Yes! We deliver within North Bay City Limits via WARP delivery. They have a base fee of 8 dollars. The cut-off for delivery is 5pm on Sundays and 6pm every other day. Holidays exempt.
Q: Are you pet friendly?
A: Yes! We'd love to meet your dog, cat, lizard, whatever! We keep a bag of dog treats on site for any pets we have the pleasure of meeting.
Q: What is your Covid Policy?
A: Please click here for information on changes to our shopping experience due to Covid-19.
Q: My device isn't working! What do I do?
A: Please call us at 249-506-0009. Device returns vary on a case-by-case basis. However, returns and exchanges must be completed by 30 days of the initial purchase.
Q: Do you offer discount products?
A: We currently have 3 $10 bins available with a range of juice, STLTH pods, and disposables. The products available vary by day.